Nancy quickly took action to assist our family when we needed help for our parents for long term care and looking for future move into assisted living place. She had all the answers and continued to be a support after the move to make sure the quality was there at all times. She had transition plans for us to make it an easier adjustment period for everyone.
Susan December 29, 2015
Julie you were so absolute a hit with everybody at our caregiver support group meeting. You have such a warmth for caregivers and others alike that people just warm up to your every word and enjoy your company. One son told me that you were so helpful and what a joy it brought to his mother hearing you.
David G. (Feb. 2015) December 29, 2015
I want to express my sincerest gratitude to Sarah Harwood of NW Senior Resources. When my mother experienced a health “event” which made her totally dependent on others for her daily care, I was overwhelmed. Sarah worked with my family to find the best placement for my mother. While Mother was in a skilled nursing facility, Sarah visited her, attended a care conference with me, and worked closely with the staff there. When the decision was made that Mother needed to go to an adult foster care home, Sarah used her experience and resources to locate 6 wonderful foster care homes near my home. She took us to each facility and knew the correct questions to ask and the correct things to look for. She helped us make the correct decision. Much to my surprise, Sarah realized she knew my mother because they attended the same church together for many years. What a wonderful blessing that is to us! Her kindness, patience, and caring helped us get through this stressful situation. My mother is now in a lovely foster care home, and Sarah will even visit her there!
Thank you Sarah!
April 15, 2016
Julie Ouellette your consultant was fantastic to work with in placing my mother in law on two separate occasions. She was attentive to both my mother in laws needs as well as the family situation her guidance through the process was invaluable in helping us navigate through an extremely difficult placement situation.
We were fortunate to be able to find her. She is compassionate, efficient, and skilled at finding the best place possible. I can’t thank her enough for all her hard work and recommend her wholeheartedly.
Julie (Sep. 2014) December 29, 2015
Nancy assisted me to find the best adult foster care home in Portland Westside for my uncle, since I am from out of state . She personally toured me and educated me on what to look for and we found a perfect place that meets all of his needs . He is doing so much happier surrounded by a loving family and other seniors to visit him.
December 29, 2015
I would never hesitate to recommend Julie from NW Senior Resources to a friend or neighbor for advice in helping with a relative or friend to help you. She was a God send in helping me with my husband. She was able to find the perfect place for him and she shows so much compassion.
Marlene (Nov. 2014) December 29, 2015
Just a quick note about my extremely positive experience working with NW Senior Resources - Julie Ouellette. we are now in the process of transitioning my mother to the Markham House, that opportunity for us would not have happened at all without Julie's patient persistent and inspired guidance along the way. Julie took the time to understand my mother's needs and align those needs with her very sound experience in the senior industry wand knowledge of the area. Her keen sense of quality and timing has led us to a facility that I'm confident will be a significant improvement in care and an overall better fit for my mother.
I have and will continue to recommend both Julie and NW Senior Resources as an excellent service that helps make sense of a dizzyingly complex set of decisions in the search for appropriate care for a loved one. Thank You once again, Julie. I simply can't express how much I've appreciated your help and personal approach.
Bjorn (Nov. 2014) December 29, 2015
Thank you Julie, is really insufficient, but I hope you know you helped us resolve a horrible crisis. You were an objective voice in the middle of a lot of emotions. And you were able to locate top notch places very quickly. Now my promise to my dad that I would take good care of her is mostly fulfilled. I know he would wish her to be at home. But she is safe and secure with a high quality care home and has people around her. I am hoping we can bring her home on a regular basis, now that she is a little stronger. Please know you have my deep gratitude. You alleviated a huge trauma for my mother, for me and for my children.
Suzanne (Nov. 2014) December 29, 2015
She personally escorted my wife and myself on tours twice to find the best retirement home for us since we knew it was time to make the move. She answered all our list of questions and continually followed up with more information to help us make the correct decision. She is very compassionate and professional with her services. She quickly gets back to you and will provide many necessary resources when you need to sell your home and dispose of all collectibles. She is your go to person to get it done right.
Nancy helped me for several months look for the best assisted living place for my mother after moving her out here from back east. She was very thorough and compassionate checking on my mom and also providing a transition plan of a care companion daily for over two weeks to make sure everything went smoothly.
Jim December 29, 2015
Sarah from NW Senior Resources was a calm guide for me during a difficult time with my mother. Sarah's experience, knowledge and especially her ability to take what was important for my mother and identify best fits was a godsend for me. I had questions about Alzheimer's and the difficult choices one must take into consideration and Sarah in a reassuring way helped me tremendously. I'm very fortunate to have heard of NW Senior Resources and to have worked with them.
Thank you, Sarah, from the bottom of my heart
Sue S May 29, 2017