About Us

Julie Ouellette

Julie Ouellette has been in Healthcare for almost her entire career. She started in 1988 in a Pharmaceutical Sales position. She was the Number 1 sales person in the entire nation for two years out of an 11-year career.

Julie transitioned to senior housing in 2001. She has been a Director of Sales and Marketing, an Administrator for both Assisted Living and Memory Care, a Regional Manager in Operations, as well as helping open a new Home Care Agency. She held all these positions with just two companies. In 2012, Julie went to work for Nancy Raske at NW Senior Resources. In Oct. 2015, Julie purchased NW Senior Resources when Nancy chose to retire.

She is a member of National Placement & Referral Alliance, Oregon Senior Referral Agency Association, and Oregon Gerontological Association. It is Julie’s goal to help seniors and their families find settings to meet their physical and psycho-social needs while finding comfort and security.

Sarah Harwood


Sarah’s journey began in 2010 with her own mother. She flew home to Idaho to help her family care for their terminally ill mother. What started out as helping her mother through the last stages of her life turned into a passion for helping seniors and their families. As Sarah cared for her mother she kept thinking to herself there had to be a better way to spend the last chapter of life with a loved one. She wanted to help husbands, wives, sons, and daughters be there for their loved one as family and not the primary caregiver. She found the answer when she took a position in a senior community.

Sarah has experience in a community setting as the Director of Marketing for Independent Living, Assisted Living, and Memory Care. This gives her unique and valuable perspective when it comes to placing a loved one in a community setting.

Having a caring and knowledgeable consultant come alongside you during this transition time to find appropriate living arrangements and resources will relieve some of your stress. Sarah believes that it is her honor to walk this journey with you and your family.

She is a member of the National Placement & Referral Alliance, Oregon Senior Referral Agency Association, SAGE, Oregon Gerontological Association, and the American Case Managers Association.

Kay Loeffl

Kay’s interest in working with seniors began in the 1990’s while coordinating the RSVP Program (Retired and Senior Volunteer Program) for Clackamas County. Kay came to NW Senior Resources in early 2016 after working as the Resource Development Manager at a local senior center. Prior to that she worked in human resources and volunteer management; and was a caregiver for her father during his journey with Alzheimer’s disease and Lewy body dementia.

Her goal is to serve you and your loved ones by helping you navigate the many choices in senior housing and connecting you to resources that can support you in this journey. She knows from experience that placing a loved one outside of the home can be a difficult decision. She brings a passion for quality care and works hard to find options that best fit her client’s needs.

She is a member of National Placement & Referral Alliance, Oregon Senior Referral Agency Association, and Oregon Gerontological Association.

Kay has a BS in Psychology. She volunteers for the Alzheimer’s Association and the Milwaukie Center and serves on the Board of the Friends of the Milwaukie Center. Kay is a sustaining member of National Charity League (NCL).